Dear XXX,

We have learned from our old client that you are one of the leading XXX importers in Italy. Therefore, we do hope there is a chance for us to cooperate with each other in the near future. （表明合作意向）

We are one of the biggest XXX manufactures in China.（介紹自己的身份） All our products are manufactured strictly and provided to over 30 countries already.

Attached please find our latest catalogue and quotation.（直接給出報價單）

We look forward to your trial order.

Yours faithfully,

XXX

Dear XXX,

I’m now writing to inform you that the samples that you requested were sent by Federal Express today. （告知客戶寄送時間及方式）

In the mail, I’ve also enclosed a quotation.（附上最新的報價單）Please let me know at your earliest conveniences as soon as they arrive. Thanks a lot!

I’m looking forward to your earliest response.

Yours sincerely,

XXX

Thank you for your letter of March 12^th. We’re very sorry that we can’t accept cancelling the order at the last moment.（表明自己的態度） 

Since your products are ready for shipment, it will be a huge loss for us if you cancel the order.（說明理由）So we have difficulties in accepting your request.

Best regards,

XXX

I’ve received your mail informing that the amount of ￥100,000,000 （再次說明金額）as payment for my invoice NO.1234567 has been transferred to our bank. 

Thank you very much for your cooperation.

Yours,

XXX

It was great to meet you at the 2017 Canton Fair last week（喚起客戶記憶）and we’d like to thank you for your being interested in our XXX.

In order to deepen our business relations, we’d like to invite you to our company in Shanghai.（表明意向）

This would be a good opportunity for you to get an overview of our facilities and company cultures, as well as to discuss common interests.

We’ll meet all your expenses during this visit.（告知客戶關注的來訪費用）With regard to possible dates, we do hope that you could come at the end of the month.（表明意向時間）

Please let me know whether this would be suitable for you. I’m looking forward to your reply.

Yours sincerely,

XXX

We’re pleased to inform you that we’ve made our new products available on the market. Much to our delight, they enjoy great popularity.（說明新產品已上市且好評不斷）

As we guess you might be interested, we’ve sent you by UPS half a dozen samples for your trail use. （告知已寄送試用品）

The new products are likely to revolutionize all the XXX in use at present. For more information, please visit www.abcde.com.（告知公司網址）

Attached please find copy of our latest catalogue and quotation.（附上報價單） We hope you’ll take this opportunity to enlarge your business scope.

Yours sincerely,

XXX

Dear XXX,

It’s been three month since we executed your last order. 

Recently we’ve developed new business relations with three more purchasers, from whom we got in large quantities of XXX. （告知產品近期很受歡迎）

I’d like to inform you that for a limited period of time, we are reducing prices on certain items.（告知老客戶降價通知）Please have a look at the attached catalogue and quotation. If you wish to order large quantities, e-mail me. We’ll work out terms and conditions to our mutual benefit.

We’re glad to give you this discount in view of your previous orders（告知客戶折扣只有他才有） and would appreciate a prompt reply.

Yours sincerely,

XXX

I’d like to inform you that we’ve sent XXX you required last month.（簡要回復之前的郵件） Attached are our catalogue and quotation for the complete ranges.

Our company has established business relationship with you since 2014. As you know, we’re devoting ourselves to expand our business abroad all the time. （表明想要擴展業務的意向）

I would appreciate it if you could recommend some potential purchasers to us. （說明想要他推薦新客戶）It’s known to all that Chinese XXXs are renowned for their good quality, attractive designs and fine workmanship. They have enjoyed great popularity in the European market.（闡述自己的優勢）

We believe that through your favorable help we’ll meet with extensive reception in your country.

We look forward to your favorable reply.

Yours,

XXX

Thank you for your email of March 12^th, we can fully understand your situation and are sorry for putting you in a dilemma.（說明自己了解客戶的難處并表示感謝）

Thank you all the same.

Yours faithfully,

XXX

Thank you very much for introducing XXX Company to us.（直接表明郵件主題）The establishment of new business relationship with such a large company helped increasing our sales greatly.

Last week, we signed a contract with the director Mr. XXX, who held you in high regard and was particularity interested in our products designed for the U.S. market. （告知與新客戶合作情況）

We look forward to providing them with the most costly effective services so that they will never feel regretful to cooperate with us.

We owe you the greatest debt of gratitude.（對老客戶再次表示感謝）

Yours sincerely,

XXX